Management Issues for System Engineering- myassignmenthelp.com

Question: Discuss about the Management Issues for System Engineering and Technology. Answer: Introduction BidTaxi is a comparatively new entrant in the industry of the public transport and the company has a unique way of handling the requests of the clientele of the concern. The company is mainly app-based and relies on the bidding acts that the drivers who have been appointed with the transportation organization after the receipt of a request of the concerned client (Play.google.com., 2018). The following report deals with the outlining of the business operations of the concerned company in discussion, BidTaxi. The report intends to put forth the afore-mentioned business outline to the concerned governmental body, the Ministry of Public Transportation. The report further proceeds to deal with the recommendations that might be implemented by the concerned company, BidTaxi in order to enhance the service that they extend to the existing as well as the potential client base that they have. Outlining of the Business Operation The business operations of the organizations generally deal with the various clients of the concern. The clients of the concerned transport company are known to get in touch with the business organization for getting themselves some shared rides across the city. The unique feature of the company services is the fact that the company does not deal with the conventional methods involving the pre-fixed rates that the clients of the concern have to abide by on the basis of the time and the distance that might be covered by the concerned client while taking the ride. The transportation business relies on the bidding capacity of the various drivers who are appointed by the concerned company in order to serve the potential clientele of the company. The drivers who might be interested in the ride might have to bid on the trip on the basis of the details that are provided by the client who is interested in the trip. The client while expressing the interest in taking the ride has to mention th e details that are needed for the bidding on the concerned ride. These details might include the starting and the ending points of the journey, the time when the client wants to embark on the journey and the number of the passengers who would be taking the ride on that same booking by the concerned client. The application devised by the concerned company displays a number of tools that are needed by both the clients as well as the drivers who have been employed by the company. These tools might include the distance that is to be covered during the ride, the route that the driver might avail during the completion of the ride. These factors are also inclusive of the estimated time that might be needed for the completion of the ride, the toll costs that might be a part of the various rides that the concerned client might wish to embark on. The company aims to track the complete ride and the actual cost of the ride would be displayed to both the driver as well as the client on the succe ssful completion of the journey. The clients of the company might have the right to choose the driver that they might want to ride after the completion of the bidding process undertaken by the concerned drivers who have expressed their interest and taken part in the bidding process. The application that has been designed by the concerned department of the company might be said to have a look on the safety and the security of the concerned clients since all the vehicles that are managed by the company are tracked by the Global Positioning System or the GPS. Recommendations The company in discussion, BidTaxi might be advised to follow certain recommendations in order to help the company to bring about a growth in their daily activities and the services that they might extend to the concerned existing client base as well as the potential client base of the concern in discussion. The company in discussion might be advised to look into the profiles of all the drivers who have been expressing their interests in getting involved in the workforce of the company. This might help the company have a lookout for the safety and the security of the clients who choose to use their service for the navigation throughout the city (Keong, 2016). This might also help the concerned company to avoid the matters that might arise due to the non-certified drivers who might not be able to maneuver the concerned car through the areas of the city during the times of when there would be a high demand of the service or during the busiest hours of the day. This might also lead to t he conditions wherein the concerned clients might face accidents due to the lack of expertise on the part of the driver of the car (Kumar Kumar, 2016). The company must also have a tight check on the conditions of the vehicles that are used by the company to serve the clients. The company should take great care in the matters that pertain to the conditions of the cars and other vehicles that are used by the company (Liu, 2015). The company is advised to conduct a regular check on the conditions of the concerned vehicles and whether they are in a condition stable enough to ensure the safety of the clients who have been taking the ride across the city in that particular vehicle (Surie Koduganti, 2016). The company must also make sure that all the vehicles that have been operating under their banner must have all the required insurances on them covered (Li Zhang, 2015). This might help the company to required financial assistance during the times when there might be an occurrence of the various mishaps. These mishaps might include the various cases that result from accidents, the stolen cars or the cars that have been damaged beyond the mark of repair. The company might also be advised to introduce the various ways in which both the clients as well as the public-handling employees of the company might rate each other on the basis of the experiences that they might gather during the concerned ride across the city (Sham, et al., 2013). This might help to be a motivational factor for the employees of the concern who deal with the clients on a face-to-face manner (Anderson, 2014). The drivers of the company are the people who need to deal with the clients on a prima facie level. The rating on the part of the concerned client might motivate the drivers of the company to serve the clients in a more diligent manner and thus help in the overall growth of the company as well. The company is also advised to introduce the rating on the part of the drivers of the company. This might help the company to relate to the various untrue complaints on the part of the customers of the company (Glss, McGregor, Brown, 2016). The company is also advised to bring about certain motivational schemes keeping in mind the various strata of the employees of the concern. The company is advised to introduce the various rewards in the form of the various discount cards that the drivers or the providers might encash at various refueling stations that the drivers and the providers might visit during the rides (Xu, et al., 2016). This might also help them to be motivated and thus work with an extra enthusiasm which might help the overall growth of the company. Conclusion Thus, from the above discussion it might be safely concluded that the company might follow the various given recommendations in order to bring about an overall growth in the matters that pertain to the dealings of the company with the potential client base of the company as well as the existing client base of the company. The company should also look into the matters that pertain to the increment in the motivations of the various employees who have been serving the organization as well as dealing with the clients of the company on a prima facie level. This might help the employees of the concern to be highly motivated in the matters that pertain to the attainment of the goals that have been set by the company. This might also help the company to bring about an enlargement in the client base of the concerned company in discussion, BidTaxi. The company might be advised to bring about certain changes that are necessary for the overall growth of the concern. the first area that might need an overview is the area that pertains to the training of the various members of the employee base of the concern. the company might bring about certain schemes that might help them to train the various drivers who have been involved with the concern in the matters of handling the various matters that pertain to the dealing of clients of the company on a primary level (Zhang, et al., 2015). The company might need to impart the high amount of training to the concerned drivers of the company in order to help the concerned clientele of the company to receive the best services from the concerned company. This might help in the betterment of the good will of the company that exists among the various clients of the company (Rassman, 2014). The increment in the goodwill of the company might help the company to bring about an increment in the cli ent base of the business organization and thereby bring about an overall growth in the company. The company might also be advised to help the various clients of the company by installing a speech mechanism in the country that might help the clients of the company who are not so aware of the locality that they might be visiting (Castro, Zhang, Chen, Li, Pan, 2013). This might help them to be assured of the various navigable sections of the area and also help them to avoid the panic that they might feel while travelling in the areas that they are not quite aware of. The installation of this speech software might also help the various clients who might be having an eyesight problem or might have been facing some other issues in navigating through the area that they have been passing through. This speech software might help the concerned company to keep track of the distances that the concerned car might have travelled for the day. The company is advised to have a tracking software installed in the major regulatory offices of the company wherein the various matters that are convey ed by the concerned speech software would be recorded (Tuan Mateo-Babiano, 2013). These recorded speeches might help the company during the times wherein the company might face discrepancies in matters that pertain to the false complaints on the parts of the clients. This might also help the company to safeguard the interests of the various workforce members of the company who are required to have prima facie dealing with the clients of the company. References Anderson, D. N. (2014). Not just a taxi? For-profit ridesharing, driver strategies, and VMT. Transportation, 41(5), 1099-1117. Castro, P., Zhang, D., Chen, C., Li, S., Pan, G. (2013). 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